For moderate cheerfulness, skip down five paragraphs to the paragraph that begins "on the upside..."
I am a teensy bit annoyed at the moment and I'm trying to take a deep breath and realize that it's the weekend, and that expending useless energy glaring at the ugly pink bill I just received from comcast, threatening to turn off our internet and charge us a variety of additional fees (on top of the mistaken fees they've already added on), will not make there office open any sooner. But I've been in one of those third trimester pregnancy moods for about a week now, where I want things done right now and patience is apparently one of those virtues I'm getting lots of chances to work on.
After checking in with online banking I know that Comcast actually has been paid (they cashed our check four weeks ago) although even if it hadn't it would have been nice to get something other than the disconnect notice we just received, with all sorts of fees listed, so that we could have called them and said: "Hey, guess what, I'm looking at the check you cashed right now online. Fix it please."
In the midst of the first extraordinarily busy week Paul has had this year, the timing is rather poor for anyone in the family to have to hang around on hold, or to take a number and wait in the perpetual two hour line at our local comcast office. I'm just hoping they can fix it quickly, but I've learned when it comes to fixing anything that has to do with our internet, it seems to take 15 transfers to different people who all say: "Oh, how'd you get transfered to me? I can't help you!" before we get someone who actually can help. Everyone's perpetually pleasant and cheerful (okay, with one notable exception in Florida)... but no one every seems to have the power to get anything done... and that drives me kind of crazy since I feel the press of being on a time line right now and I hardly have time to finish the things I'd like to do, much less spend hours fixing some billing mistake.
The thing is that even when you know you've already paid a bill, it's always stressful to receive something in the mail that says you owe someone hundreds of dollars since late payments balloon out of control so quickly (as this bill attests to!).
So, I'm getting an F on patience and not stressing today, mostly because I'd like everything fixed and ready and in it's place and my goals are outpacing my ability to get things done because while my mind has ten more things I'd like to do each night, my feet and back and baby bump say "no way." Which is when I know it's time to sit down and write a totally pointless blog post like this one, in a vague attempt to get the impatience out of my system and let my feet rest without feeling like nap time is ticking away.
On the upside, I now have 14 freezer meals in the freezer, neatly organized and ready to go. And I've come up with a new laundry system and roped Paul into helping me make it a reality last night. He moved the clothes shelves from the second floor down to the basement and I set them up in the same room as the washer and dryer. Then I created cubbies for a week of outfits, and stocked it with outfits for me and the girls (including PJs), which should save time, in several ways:
First off, I won't have to carry laundry downstairs and then back upstairs. Secondly I won't have to fumble in the darkness of the girls tiny closet, trying to reach into the cubbies to figure out where the warm clothes could have possibly fled to (and Mae can't remove the clothes and make a mess when she's supposed to be taking a nap). This also means I can put away laundry after bedtime, which, let's face it, is the only time I have to put away laundry. So far I'm liking the strategy quite a bit.
Now to get back up and clean the kitchen before nap time officially comes to an end...
Baby definitely needs to stay put until at least November if I'm ever going to near completing my To Do list!
I'm astounded you can afford a luxury item like cable. Wow. I need to work on my budgeting I guess.
ReplyDeleteThe main part of the bill is internet, which is necessary for my shops...
ReplyDeleteCable wasn't in my budget... but was a compromise with a certain sports fan in the house... and since he never spends anything on himself or really asks for anything it made it pretty much impossible to say no!
Congrats on the new baby!
ReplyDeleteI work for Comcast. If you need more help on your billing issue, please feel free to contact us at the email provided below. We are here to help.
Thanks!
Mark Casem
Comcast Corp.
National Customer Operations
We_can_help@cable.comcast.com