"The repair man from Lowes (where we purchased the machine and the extended warrant plan) came out today and told us this melting of polyester clothing is a very common problem with the Electrolux dyers. I wasn't amused to find out that we're not alone in this misery. Next friday the repair man will be out again to replace the honeycomb grate. He tells us that the melting problem will continue (even after the repair), unless of course, I don't put any polyester articles in the dryer. I purchased this dryer to dry our clothes, not to sit in my laundry room and look pretty while the clothes air dry on a line."
But I'd definitely recommend reading the whole thing if you're considering buying an Electrolux appliance! I have to say I personally was the most upset to read what it did to her daughters lovey (hundreds of dollars of damage was done)! But the whole post is pretty horrifying.
I'm so sorry this happened to you Karen! Definitely keep us posted on their response!