Making it Right

One of the problems I've run into as a craftsperson, particularly this morning, is quality problems with the parts that I use when coming up with a new creation.  It's hard to know how a bead will stand up to the test of time, when it looks like a perfectly normal little piece of glass... and thus I got my first negative etsy review this morning... for beads that were apparently prone to chipping.

I winced when I saw which item it was for.  It was a chaplet that I was sure I had in stock back when it was ordered.  In fact, I know that it must be somewhere, in this apartment, right now.  I didn't sell it.  It should be with all the other chaplets.  Yet, when it came time to ship it had vanished.  I went to my bead stash and found that there weren't enough beads to make another... and I rushed Michael's where I was told by a grouchy woman that if the beads weren't on the floor they weren't in the store.  I went over to Joann's and found beads that looked identical... but that were made by a different company.  They looked perfect for the project and I breathed a sigh of relief.

Apparently, however, they chipped very quickly...

And that brings me to my next point, which is:  If you ever have a problem with anything I've made, please let me know!  I would love to make it right!  As it is I plan on searching for some more sturdy black beads today and sending another chaplet out to the disappointed owner.  I stand by what I make and if you have a problem with something you've ordered from me, give me the chance to fix it!  If a headband is too large or to small, or a headcovering isn't to your liking let me know and we'll come up with something that you do love!  If a rosary or a chaplet breaks or has some sort of problem, I'd love to fix it!  I can't do anything if you don't tell me, but it's really important to me that you'd happy with the product you receive.

After all, these are the products that I love crafting, and also the businesses that support our entire family at the moment (I am officially the sole breadwinner now!  Which can be a teensy bit stressful since I can only really get anything done when the girls are sleeping!) and so it's especially important to me that the things I make me high quality!  If you have had a problem feel free to email me at thiswomansplace@gmail.com so I can fix it!  And thank you for all of you who have ordered from my shop!