Thursday, January 12, 2012
Making it Right
I winced when I saw which item it was for. It was a chaplet that I was sure I had in stock back when it was ordered. In fact, I know that it must be somewhere, in this apartment, right now. I didn't sell it. It should be with all the other chaplets. Yet, when it came time to ship it had vanished. I went to my bead stash and found that there weren't enough beads to make another... and I rushed Michael's where I was told by a grouchy woman that if the beads weren't on the floor they weren't in the store. I went over to Joann's and found beads that looked identical... but that were made by a different company. They looked perfect for the project and I breathed a sigh of relief.
Apparently, however, they chipped very quickly...
And that brings me to my next point, which is: If you ever have a problem with anything I've made, please let me know! I would love to make it right! As it is I plan on searching for some more sturdy black beads today and sending another chaplet out to the disappointed owner. I stand by what I make and if you have a problem with something you've ordered from me, give me the chance to fix it! If a headband is too large or to small, or a headcovering isn't to your liking let me know and we'll come up with something that you do love! If a rosary or a chaplet breaks or has some sort of problem, I'd love to fix it! I can't do anything if you don't tell me, but it's really important to me that you'd happy with the product you receive.
After all, these are the products that I love crafting, and also the businesses that support our entire family at the moment (I am officially the sole breadwinner now! Which can be a teensy bit stressful since I can only really get anything done when the girls are sleeping!) and so it's especially important to me that the things I make me high quality! If you have had a problem feel free to email me at firstname.lastname@example.org so I can fix it! And thank you for all of you who have ordered from my shop!